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Shipping & Delivery

ANNOUNCEMENT 02/03/2021: We have resumed shipping.

ANNOUNCEMENT 02/01/2021: The northeast is experiencing a massive snowstorm and NYC has restricted non-essential travel. We are unable to head into the studio to ship orders currently. Please be patient with us--we are hoping to resume shipping 02/03/21. Thank you for understanding. 

ANNOUNCEMENT 01/01/2021: Shipping to United Kingdom is currently not available due to new tax compliance set forth by Brexit. Tailor Made Shop is currently filing the necessary paperwork and setting up the necessary tax collection avenues. We will let you know when we can ship to United Kingdom again.

We are also not shipping to the following places due to high incidents of missing/lost packages: Central America, South America, Africa.

ANNOUNCEMENT 06/08/2020:

Due to the pandemic, processing and shipping times will take longer than usual. We are experiencing large order volume and are unable to hire help at this time. Please allow us up to 7-10 business days for packing and shipping your orders and additional time for the postal service to get the items to you. Thank you for your patience and understanding.

International shipping service is also taking a lot longer than usual. Please be patient with the overwhelmed postal services. 

In addition, to ensure international packages are insured and can be properly tracked, all packages weighing over 2 lbs will be shipped via USPS Priority International Service. Please review these shipping rates below. 

USPS HAS INCREASED RATES ON JANUARY 26th, 2020! Please review our new shipping rates below. 

Order Processing Time

Orders are shipped between 7-10 business days. Saturdays, Sundays and major holidays are not considered business days.

Please be aware that the US Postal Office observes the following holidays. Packages will not be shipped on the following days: 

New Years Day - January 1st, 2021

Martin Luther King's Day - January 18th, 2021

President's Day - February 15th, 2021

Memorial Day - May 31st, 2021

Independence Day - July 4th, 2021

Labor Day - September 6th, 2021

Columbus Day - October 11th, 2021

Veterans Day - November 11th, 2021

Thanksgiving Day - November 25th, 2021

Christmas Day - December 25th, 2021

Please note that Tailor Made Shop observes the following holidays and will not be shipping on these days: Lunar New Year (Friday, February 12th, 2021).

 

Insurance & Tracking

All domestic orders over $10.00 in value are insured.

All domestic and international packages come with a tracking number. Once an order is shipped, a shipping notification with the tracking information will be generated and sent to your email. 

 

Domestic Shipping Rates

1 oz - 5 oz: $4.00

5 oz - 8 oz: $5.00

9 oz - 15 oz: $6.00

1 lb: $9.00

1lb 1 oz - 2 lbs: $12.00

2 lbs + : $14.00

Free shipping on orders over $100.

Any package weighing over 15 oz will be shipped via USPS Priority Mail. All packages 15 oz and under will be shipped via USPS First Class Mail unless buyer selects priority service.

 

Domestic Delivery Times

First Class: 2-7 business days from when package is dropped off at USPS***

Priority Mail: 2-3 business days from when package is dropped off at USPS***

***Note: Due to the pandemic, delivery times are not guaranteed. The postal service is experiencing unusually high volume and delays are expected. 

 

IMPORTANT FOR CANADA & INTERNATIONAL SHIPMENTS: Please note that if you are placing an order from outside of USA, there's a chance that customs duties/fees/import taxes may be assessed by your country. Tailor Made Shop is not responsible for the aforementioned fees.  

Canada First Class Shipping Rates

1 oz - 8 oz: $13.50

9 oz - 2 lbs: $ 20.50

2 lbs 1 oz - 3 lbs: $31.50

3 lbs 1 oz - 4 lbs: $44.00

Canada Priority International Shipping Rates

1 oz - 8 oz: $34.00

9 oz - 2 lbs: $ 37.00

3 lbs 1 oz - 4 lbs: $44.00

4 lbs 1 oz - 6 lbs : $50.00

6 lbs 1 oz - 10 lbs : $57.00+ (please message for exact rate)

All packages under 4 lbs being sent to Canada are shipped via USPS First Class International. All packages 4 lbs and up are sent via USPS Priority International Mail, which includes $200 insurance coverage.

Insurance is also purchased for First Class Service. 

 

Canada Delivery Times

First Class International: Anywhere between 1-3 weeks.***

Tailor Made Shop is not responsible for custom duties or fees or import taxes

***Note: Due to the pandemic, delivery times are not guaranteed. The postal service is experiencing unusually high volume and delays are expected. 

International First Class Shipping Rates

1 oz - 8 oz: $17.50

9 oz - 2 lbs: $28.50

2 lbs 1 oz - 3 lbs: $38.50

3 lbs 1 oz - 4 lbs: $60.00

International Priority International Shipping Rates

2 lbs 1 oz - 3 lbs: $54.00

3 lbs 1 oz - 4 lbs: $60.00

4lbs 1 oz - 8lbs: $78.00

All international packages under 4 lbs are shipped via USPS First Class International.

All packages 4 lbs and up are sent via USPS Priority International Mail, which includes $200 insurance coverage.

Please message for rates on packages weighing over 4 lbs.

Insurance is also purchased for First Class Service. 

 

International Delivery Times

First Class International: Anywhere between 2-4 weeks.***

Tailor Made Shop is not responsible for custom duties or fees or import taxes

***Note: Due to the pandemic, delivery times are not guaranteed. The postal service is experiencing unusually high volume and delays are expected. 

 

Shipping Overage Refund

Shipping overages of $1.50 or more are always refunded.